Government Services QA Tool

My Role

User Research, Workshops, Personas, Site-maps, Wireframes, Prototypes, UX/UI Design

Case Studies

Explore selected case studies that demonstrate how complex systems, ambiguous workflows, and multi-team challenges become structured, intuitive product experiences through thoughtful design and strategy.

Services

My Story

My earlier career involved directing creative programs and leading teams, long before I moved into product design. That experience still shapes how I approach complex problems: clarify systems, align people, and build pathways that help users make confident decisions.

Revolutionizing Banking: Enhancing User Experience with the Dello Fintech Banking

My Role

User Research, Workshops, Personas, Site-maps, Wireframes, Prototypes, UX/UI Design

In an era where seamless digital experiences define user expectations, the Dello Fintech Banking App emerges as a beacon of innovation in the financial technology landscape. This case study delves into the user experience (UX) design journey undertaken to transform conventional banking interactions into intuitive, efficient, and user-centric experiences. As traditional banking institutions grapple with the evolving demands of a digital-savvy clientele, Dello steps forward with a visionary approach to redefine how users engage with their financial resources. The intersection of cutting-edge technology, user-centered design principles.